Built for operators who think long-term
Yakuma is not a household name in POS software. That is intentional.
Since 1998, we have grown without massive marketing budgets, without venture pressure, and without chasing short-term market share. We invest in one place only: world-class engineering and long-term customer relationships.
Some of our customers have been running Yakuma continuously since 1999. Not because they couldn't switch — but because they never needed to.
We do not aim to be the POS with the most customers. We aim to be the POS whose customers stay the longest.
A different way of building POS software
Yakuma was founded in 1998 on a simple belief: retailers and restaurants deserve tools that adapt to them — not the other way around.
That belief shaped everything that followed.
- • First 100% touchscreen POS systems when keyboards were still standard
- • Early self-service ordering kiosks
- • POS-to-ecommerce integration before "omnichannel" was a category
- • Smartwatch and Smart-TV applications for live operations
- • AI-driven operational intelligence built into daily execution
We don't chase trends. We build infrastructure early — and let customers grow into it.
Built for complexity, not templates
Today, Yakuma operates in more than 20 countries, translated into seven languages, and supports some of the most complex tax and fiscal environments in the world.
Our customers include multi-location chains, franchisors, and vertically integrated brands that operate across regions, channels, and regulatory frameworks.
Yakuma is designed for that reality.
How we work with customers
Yakuma is built by a globally distributed engineering team working directly with customer IT and operations teams.
There are no ticket walls, no artificial feature limits, and no vendor-controlled roadmap.
If a customer needs new workflows, integrations, or logic to support a real operational decision, Yakuma delivers it.
For our customers, the POS is not software. It is live execution under pressure.
Independence is not a slogan. It's a design choice.
Yakuma has remained independent by design.
We do not force upgrades. We do not lock customers into proprietary hardware or payment providers. We do not sell roadmaps dictated by investor timelines.
Our fully remote global model allows us to deliver enterprise-grade capability without enterprise-grade overhead — and without compromising control or ownership.
26 years later, the goal hasn't changed
Build the POS platform serious operators can rely on when things get complex.
Not the loudest platform. Not the most advertised. The one that still works years later — when the business has doubled, crossed borders, and stopped fitting into templates.
26+ years of enterprise POS innovation
Pioneering retail technology since 1998
First 100% touchscreen POS
Pioneered fully touchscreen point of sale systems
Adopted by IBM, Epson, Casio & Toshiba-Tec
White-labeled and distributed by leading manufacturers
First self-service ordering kiosk
Revolutionized customer experience with kiosks, initially in car dealers like BMW
First POS-to-ecommerce bridge
Omnichannel integration before it was trending
Smartwatch app for order management
Pioneered wearable tech for restaurants
Omnichannel dashboards & AI tools
Advanced analytics, mobile apps, and AI intelligence
Smart apps
Fully personalized mobile apps
Smart apps for Smart-TV
Fully personalized apps for TV devices including kitchen displays and digital signage. Full omnichannel experience.
Yakuma AI agent
Real-time AI-driven insights for the staff to enhance customer experience and operational efficiency
For multi-location operators who see POS as infrastructure, not a cash register.