POS for hotels, airports, and regulated environments
Hotels and airports are not normal retail environments. The POS must integrate with institutional systems, comply with operational requirements, and execute within strict reporting frameworks.
This is not a feature.
It is an operational requirement that most POS systems cannot meet.
Hotel POS integration
Any business operating inside a hotel must integrate with the hotel's property management system (PMS).
- Yakuma POS identifies hotel guests at the point of sale
- Services can be charged directly to the room (room posting)
- The transaction is linked to the guest folio and appears at checkout
This applies to any POS operation inside a hotel:
- Restaurants and dining rooms
- Coffee shops and cafes
- Spas and wellness centers
- Hair salons and barbershops
- Gyms and fitness centers
- Retail stores and gift shops
If your business operates inside a hotel, the POS must speak the hotel's language.
Yakuma does.
How hotel POS integration works
The POS is not isolated. It is part of the hotel operational flow.
- Guest lookup by room number, name, or hotel key card
- Real-time validation of guest authorization for room charges
- Automatic posting to guest folio in the PMS
- Support for split payments (partial room charge, partial direct payment)
- End-of-day reconciliation between POS transactions and PMS folios
Yakuma integrates with major hotel PMS platforms including Opera, Protel, Mews, and others.
Airport POS compliance and integration
Airports require visibility and control over all commercial activity within the terminal.
- Airport authorities apply commissions or revenue sharing on sales
- POS must report transactions to airport management systems
- Sales data must distinguish domestic vs international passengers
- Boarding pass data may be required for tax exemption or compliance
Airports are not normal retail environments.
Yakuma is compliant with airport operational and reporting requirements.
Airport-specific capabilities
Airport retail operates under institutional constraints that standard POS systems cannot handle.
- Boarding pass scanning or manual entry for passenger identification
- Flight destination capture for tax and duty-free compliance
- Domestic vs international passenger classification
- Airport-specific fiscal rules and reporting formats
- Revenue sharing calculations and reporting to airport authority
- Integration with airport management and concession systems
Yakuma already integrates with airport authorities, including AENA (Aeropuertos Espanoles y Navegacion Aerea) in Spain and other international airport systems.
Why most POS systems cannot operate in hotels or airports
Generic POS tools are built for standalone stores.
They assume the business owns the entire transaction flow from start to finish.
Hotels and airports break this assumption.
Standard POS systems lack:
- Hotel PMS integration and room posting capabilities
- Guest identity linkage at the point of sale
- Airport authority reporting and compliance frameworks
- Boarding pass or destination handling for tax compliance
If your POS vendor cannot demonstrate native integration with hotel PMS or airport authority systems, it is not built for regulated environments.
Yakuma is.
Architecture: Yakuma as execution layer
Yakuma is the execution layer. Hotel PMS and airport management systems remain the systems of record.
- Yakuma executes transactions and posts to institutional systems
- Guest and passenger data flows from the system of record
- Reporting is generated for both the operator and the institutional authority
- Fiscal compliance is handled at the POS level
This architecture ensures that hotel and airport operators maintain control while Yakuma handles execution.
Enterprise POS Fundamentals
Not features. Requirements.
If your current POS cannot do these things, it is not built for enterprise operations.
Do I need to throw away my existing POS terminals to move ahead with Yakuma?
No. Yakuma is designed to preserve your hardware investment. If a terminal runs Windows and meets minimal specs, it can run Yakuma. Some customers still run terminals from Windows 2000 era.
When should a chain replace its current POS?
A chain should replace its POS when growth forces it to rely on multiple disconnected tools just to operate. If your POS, website, apps, loyalty, and marketing all come from different vendors—or require additional third-party add-ons—execution is already compromised.
These are not edge cases. They define whether a POS is enterprise-grade or not.
POS software for every retail sector
One powerful platform, customized for your industry — and for mixed business models. From fashion to food service, from gyms to hair salons and spas, Yakuma adapts to each operation's needs within a single unified system.
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Learn more →Yakuma supports 20+ sectors across retail and hospitality.
Discuss hotel or airport POS requirements with our integration team