Marketing & Engagement Suite in Italia

A unified engine for enterprise-grade promotions, omni-channel communication, and customer engagement at scale.

Yakuma's Marketing & Engagement Suite enables multi-location chains to deliver personalized, high-impact messaging through every touchpoint, mobile, web, kiosk, email, delivery platforms, loyalty systems, and in-store interactions. It connects real customer behavior with targeted promotions and automated campaigns designed to drive frequency, basket size, and lifetime value.

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Progettato per Italia

Yakuma supporta rivenditori e catene di ristoranti italiani dal 2003. Le nostre soluzioni POS sono progettate per soddisfare i requisiti specifici del mercato italiano, inclusa la piena conformità con le normative dell'Agenzia delle Entrate, la fatturazione elettronica tramite SDI e l'integrazione con i processori di pagamento locali. Dalle boutique di Milano alle catene di ristoranti a Roma, Yakuma alimenta le attività in tutte le 20 regioni italiane.

Conformita normativa

  • Piena conformità con i requisiti dell'Agenzia delle Entrate
  • Fatturazione elettronica (SDI) integrata
  • Supporto per la Lotteria degli scontrini
  • Corrispettivi elettronici
  • Supporto per la certificazione RT (Registratore Telematico)

Integrazioni di pagamento

  • Integrazione con terminali di pagamento Nexi
  • Compatibilità con SumUp Italia
  • Pagamenti mobili Satispay
  • Supporto PagoPA per la pubblica amministrazione

Integrazioni locali

  • Stampanti fiscali italiane e dispositivi RT
  • Piattaforme e-commerce locali
  • Integrazione con software di contabilità italiano
  • Reti di fornitori regionali

Scelto da oltre 200 aziende italiane in 45 città, da rivenditori indipendenti a catene di ristoranti con più sedi.

Terminologia locale:

punto vendita registratore di cassa scontrino fattura elettronica

Intelligent, personalized, cross-channel engagement

Unlike basic couponing systems or static marketing tools, Yakuma's platform adapts to real-time data from POS, CRM, and Yakuma IQ. Each campaign becomes more timely, relevant, and aligned with brand strategy.

Funzionalità chiave per Italia

1

Personalized promotions

Yakuma allows marketers to design promotions based on real customer behavior.

  • Spend patterns
  • Visit frequency
  • Favorite items
  • Daypart preferences
  • Loyalty tier
  • Location engagement
  • Promotional responsiveness
2

Omni-channel messaging

Deliver campaigns through the channels your customers actually use.

  • Email
  • Mobile push notifications
  • In-app messages
  • Smart-TV or wearable notifications
  • Kiosk-targeted offers
  • SMS (via integration)
3

Integrated rewards and gift cards

Yakuma supports digital gift card issuance, stored value programs, automatic reward redemption, cross-channel gift card usage, and CRM-connected loyalty benefits.

4

Cross-channel campaign automation

Marketers can automate complex engagement journeys without writing a single line of code.

  • If a customer has not visited in 20 days, send a reactivation offer
  • If a high-value customer completes their 10th purchase, grant a reward
  • If a customer abandons their mobile order, trigger an incentive
  • If a loyalty member enters a new tier, notify them with exclusive perks
5

Integration with platforms like Klaviyo

Yakuma makes enterprise-grade marketing orchestration seamless by integrating with best-in-class marketing automation systems, including Klaviyo, enhancing segmentation reach and multi-channel execution.

Why chains choose Yakuma Marketing & Engagement

  • Scalable, enterprise-grade personalization
  • Fully unified with Yakuma POS, CRM, and Digital Experience
  • Precise segmentation and behavior-based targeting
  • Omni-channel messaging without operational overhead
  • Measurable increases in retention and average ticket value

Yakuma's Marketing & Engagement Suite empowers brands to speak to customers with relevance, accuracy, and consistency across every location and channel.

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