Digital Experience Suite in Italy
Transform your brand into a unified digital ecosystem with fully customizable applications, integrated ordering channels, and seamless engagement across every device your customers use.
Yakuma's Digital Experience Suite enables enterprise chains to deliver digital experiences that are fast, consistent, and entirely aligned with the brand identity. Unlike generic white-label solutions, Yakuma builds digital touchpoints that belong to your brand, your visual identity, your workflows, your customer journey.
Built for Italy
Yakuma has been supporting Italian retailers and restaurant chains since 2003. Our POS solutions are designed to meet the specific requirements of the Italian market, including full compliance with Agenzia delle Entrate regulations, electronic invoicing through SDI, and integration with local payment processors. From boutiques in Milan to restaurant chains in Rome, Yakuma powers businesses across all 20 Italian regions.
Regulatory compliance
- Full compliance with Agenzia delle Entrate requirements
- Electronic invoicing (SDI) built-in
- Lotteria degli scontrini (lottery receipt) support
- Corrispettivi elettronici (electronic receipts)
- RT (Registratore Telematico) certification support
Payment integrations
- Integration with Nexi payment terminals
- SumUp Italia compatibility
- Satispay mobile payments
- PagoPA support for public administration
Local integrations
- Italian fiscal printers and RT devices
- Local e-commerce platforms
- Italian accounting software integration
- Regional supplier networks
Trusted by 200+ Italian businesses across 45 cities, from independent retailers to multi-location restaurant chains.
Local terminology:
Complete brand-controlled digital ecosystem
From mobile apps to smart-watch ordering, the Digital Experience Suite empowers chains to control the entire customer journey without relying on fragmented third-party systems.
Key capabilities for Italy
Custom mobile and web applications
Your brand, your app, not a generic template. Yakuma develops tailored mobile and web applications designed to match your branding, service model, and operational workflows.
- Cross-platform mobile app experiences
- Frictionless account creation and login
- Personalized home screens
- Real-time menu and inventory sync
- Smart reorder and favorites
- Loyalty and CRM integration
- Secure, frictionless payments
Branded online ordering and delivery management
Yakuma's online ordering engine integrates directly with in-store operations, inventory, ETAs, loyalty, and Yakuma IQ.
- Brand-controlled ordering flow
- Dynamic menu availability
- Accurate prep-time estimates
- Automated item disablement via ingredient-level logic
- Built-in upsell and promo tools
- Seamless pickup, curbside, and delivery workflows
Native integration with delivery platforms
Yakuma supports direct connectivity to major delivery aggregators like Olo, Uber Eats, DoorDash, and Grubhub. Orders flow directly into the POS and kitchen monitors with no manual intervention.
Social media automation
New products, store openings, limited-time offers, and regional promotions can automatically publish to social media platforms to generate awareness and engagement.
Smart-watch and smart-TV applications
For brands seeking differentiation and convenience, Yakuma provides fully branded ordering experiences on wearable devices (ideal for active customers) and smart-TV apps (ideal for entertainment-oriented engagement).
Why chains choose Yakuma Digital Experience
- Fully branded digital ecosystem
- Deep integration with POS, CRM, and Yakuma IQ
- Multi-channel customer engagement
- Operational consistency across digital and in-store experiences
- Frictionless ordering across devices
Yakuma's Digital Experience Suite enables enterprise chains to build modern, immersive, and high-performing customer journeys at scale.
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Discover how Digital Experience Suite can transform your operations in Italy.